HALLOWEEN TREAT 50% OFF | FREE SHIPPING WORLDWIDE

FAQ

Do you ship worldwide?

Yes - we ship worldwide. All of our shipping options are trackable.

How much does shipping cost?

It's completely free. We like to make things as simple and as upfront as possible without any extra fees for our customers.

How long does it take for my order to arrive?

It depends on where you are. Orders processed in the US will take 4-13 business days to arrive. Overseas deliveries can take anywhere from 7-20 days. Delivery details will be provided in your confirmation email.

What is the maximum delivery time?

Due to the global pandemic, some delays can be expected, with the maximum delivery timeframe being 45 days. If you have not received your order after 45 days, you may request a partial or full refund. We believe that a customer should never should never wait this long for their package to arrive, no matter who's fault.

Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!

How do I operate my Intelligent Eye Massager?

Simply lay down in a comfortable position and put on your Intelligent Eye Massager. Adjust the straps to comfortably fit your head and hold the power button for 2 seconds. The device will turn on and automatically begin the massage with all modes active (heat, air pressure, vibration). The massage will last 15 minutes or you can stop it at any time by pressing the power button.

How well does this work on migraines?

Customers report that daily use of 15 minutes works wonders to ease migraines. Specifically, the heat function helps our customers the most by relaxing tense muscles and relieving headaches of all kinds.

Is there any way to just have heat on and no vibration/air pressure/music?

Yes, you can use the heat function on its own or any other function on their own.

What if I have a large/small head? Will it fit any head shape? 

The Intelligent Eye Massager was designed to fit any head size or shape! The strap can be adjusted to fit a very wide array of head shapes and sizes and you can make the device fit as loose or tight as you want!

 Is the Intelligent Eye Massager Safe to Use?

Intelligent Eye Massager is totally safe to use! The settings are never too intense for you to handle and are perfectly safe for anyone to use! 

Cautions?

1 - These products are not suitable for people who have had eye surgery or any of the following eye disorders or diseases; glaucoma, cataracts and retinal detachment.

2 - Please consult a doctor before use if you have had a stroke or suffer from hypertension or hypotension.

Any Question ?

You can contact us through our contact page! We will be happy to assist you.