Unlike most brands, we ship every day of the week! However please note that your order can take between 1 - 3 business days to fully process.

When we ship your order you will receive an email notification! You'll receive an email with a tracking number. You can visit the shipping courier’s website and enter the tracking number there to stay updated on your order’s shipping status.

We use multiple carriers for fulfillment including (USPS, UPS, FedEx, DHL, etc). Unfortunately, we’re not able to control the shipping carrier used in any one shipment.

Customers outside the US may be liable for any customs and import duties, quotas, permits, product restrictions, and other local requirements. These charges must be paid directly by the recipient of the parcel. As customs policies vary widely from country to country, we suggest that you check the requirements in your country before placing an order. We are not liable for any custom or import duties.

Your local courier may also charge a handling fee. This is a matter between you and the respective courier, exclusive of Ypsohealth™. All charges must be paid directly by the recipient. We are not liable for, and will not reimburse any of these charges and duties.

If you refuse to pay the fees outlined above, you are also refusing your parcel. If you refuse your parcel, you may be contacted by the respective third-party informing you that your parcel will either be destroyed or re-shipped back to us. Ypsohealth™ is not liable for any packages destroyed by a third-party courier service and your order will not be refunded. If your parcel will be sent back to us, all shipping costs (along with any duties and taxes charged on that parcel) will be charged to Ypsohealth™, hence, your order will not be refunded.

Under the current circumstances, most businesses are affected right now due to the COVID-19 pandemic. Our thoughts are with all of those who have been affected by the outbreak, and we send our gratitude to everyone working to minimize the human impact.

We're currently receiving an above-average volume of orders and inquiries due to increasing product demand. However, with the current situation we have, our supply chain and third-party logistic providers are highly affected as well. Please be aware that delays in response and deliveries are inevitable at this time. We try our best to deliver the best service as much as we can to accommodate everyone. We humbly ask for your understanding and kindly please allow 2 weeks for orders to be shipped during this extraordinary time. Rest assured, our teams are working hard to produce and ship the top-quality Ypsohealth™ line of products to you, our customers around the world, as quickly as we possibly can. Your patience is greatly appreciated. 

We're here to offer you support in these uncertain times. So, if there's anything we can help you with or need assistance with, feel free to reach out to us by filling out the form below or send us a message at support@ypsohealth.com. We hope that our products offer you some comfort and support as we take on this challenge together.